Processing | Order
Status | Shipping
fees | Returns |
knows that you care how information about you is used and shared, and
we appreciate your trust that we will do so carefully and sensibly.
you are accepting the practices described in this Privacy Notice.
Personal Information About Customers Does Griggs
You Give Us:
We receive and store any information you enter on our Web site or
give us in any other way. You can choose not to provide certain
information, however, some information is necessary to processing
your order. We use the information that you provide for such purposes
as responding to your requests, customizing future shopping for you,
improving our stores, and communicating with you.
Share the Information It Receives?
about our customers is an important part of our business, and we are
not in the business of selling it to others. We share customer
information only with the business partners as described below:
We employ other companies and individuals to perform functions on our
behalf. Examples include fulfilling orders, delivering packages,
sending postal mail and e-mail and providing customer service. They
have access to personal information needed to perform their
functions, but may not use it for other purposes.
We release account and other personal information when we believe
release is appropriate to comply with law; enforce or apply our
conditions of use and other agreements; or protect the rights,
property, or safety of Griggs,
our users, or others. This includes exchanging information with other
companies and organizations for fraud protection and credit risk
Other than as set out above, you will receive notice when information
about you might go to third parties, and you will have an opportunity
to choose not to share the information.
Secure Is Information About Me?
work to protect the security of your information during transmission
by using Secure Sockets Layer (SSL) software, which encrypts
information you input.
reveal only the last digits of your credit card numbers when
confirming an order. Of course, we transmit the entire credit card
number to the appropriate credit card processor.
are typically filled and shipped within 24 hours of receipt during
weekdays only. Due to stock shortages, some items may be back ordered
and ship at a later date. Griggs
reserves the right to ship partial orders or hold an order for
complete shipment at our sole discretion. Prior to back ordering an
item or partial shipping an order Griggs will either contact you for
instructions before shipping or cancel your order and notify you of
web site does not offer on-line order cancellation. To cancel an
order, please contact our order department at (509) 547-0566 within
24 business hours of placing your order.
check on the status of your order, please contact our store at (509)
547-0566 during normal business hours.
& handling fees calculated on our web site are approximate based
on information provided by UPS. We cannot confirm the shipping fees
until your order enters the shipping process. Despite our best
efforts, a small number of orders have incorrect shipping fees. Rest
assured, however, that we verify these fees as part of our shipping
an order's correct shipping fee is higher than the calculated fee, we
will, at our discretion, either contact you for instructions before
shipping or cancel your order and notify you of such cancellation.
ordered items shipped separately will be shipped based on the
original requested ship method and charged a separate shipping fee.
We will contact you for instructions before shipping or cancel your
shipping rates for many items we sell are weight-based. To reflect
the policies of the shipping companies we use, all weights will be
rounded up to the next full pound.
30 days of receipt of your shipment (including gifts), you may return
any item, for a full refund (we'll also refund the shipping cost if
the return is a result of our error): Items are not returnable if
they are in un-sellable condition, or are missing parts.
will notify you via e-mail of your refund once we have received and
processed the returned item. You can expect a refund in the same form
of payment originally used for purchase within 7 to 14 business days
of our receiving your return. Please note that we can refund shipping
costs only if the return is a result of our error.
and Sending Your Return
only takes a few simple steps:
the items along with the packing slip (receipt) securely in a box.
We recommend you can use the original box the items arrived in. You
may use another box if you prefer.
the shipping label to the outside of the box. Ship items directly
to our store. The store address can be found on our web site or on
the original packing slip (receipt).
the package for your mail carrier to pick up.
payments are in advance and by credit card. Your card is charge only
for the items that are shipped, plus shipping and handling charges.
Rest assured that we do NOT charge your credit card until your order
enters the shipping process.
OF WARRANTIES AND LIMITATION OF LIABILITY
SITE IS PROVIDED BY Griggs
ON AN "AS IS" AND "AS AVAILABLE" BASIS. Griggs
MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR
IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION,
CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY
AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Griggs
DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. Griggs
DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM
ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Griggs
WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE
OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT,
INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE
EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO
YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS
MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.